BOOKING INFORMATION AND CONDITIONS.
Bookings are not confirmed until you have received direct email confirmation.
A minimum deposit of 30% of total tariff rate is required to confirm booking.
Deposit to be paid within 21 days of booking.
Booking will be considered void and cancelled without notice if a deposit is not received within 21 days of booking placement.
Full and final payment to be paid on arrival at Baird Bay Ocean Eco Apartments at reception.
Property keys will be made available on arrival.
A refund of deposit paid will apply if proper notification is given.
Full refund 3 months prior.
50% refund 2 months prior.
No refund one month prior.
The number of guests occupying the property for the holiday must not exceed the number of guests specified on the booking form. If there is a change of guest numbers, property owners must be informed immediately. If approval is given for the increase to numbers of guests, additional charges will apply.
Where the client chooses to cut short their stay, a refund, future credit or transfer is not available for any unused portion of the booking.
Guests are expected to look after and take all reasonable care of the property and its furnishings and equipment included with the property and to observe the "NO SMOKING INDOORS" requirement for the duration of their stay.
It is expected that guests must consider their neighbours and not give any cause for complaint due to excessive noise or unsociable behaviour.
Any damage to furnishings or equipment must be reported immediately. Guests will be liable for any unfair neglectful damage caused during their holiday occupation and all cost of repair and or replacement shall be billed to the guest.
No furniture or equipment inside any of the buildings is to be taken for use outside of the buildings.
It is the responsibility of the guests to make sure that the property is left in a clean state on departure. All crockery, glassware and cooking utensils must be washed and put away. All foodstuff to be removed from cupboards and fridges, all bins emptied and rubbish put in the outside bins provided.
Early arrival, before 2:30pm, or a late departure, after 10am must be pre-arranged well in advance. Permission to late depart will not be given after arrival on the property. Failure to depart at the required time will incur $50.00 to $100.00 excess cleaning fee.
PETS ARE NOT PERMITTED under any circumstance.